Login Issue

[sinecure99]

I 'hate' the new Framemaster program and do not see any advantages over the old. Moreover you have to log in to get any frames to use and Roboform does not recognize the login so I have to remember the login details. With all the passwrods, etc, I have that is one big pain making the new program something to steer clear of and tell my friends too. Sorry but you sprung this whole thing on your users with little or no warning.

[NG]

I 'hate' the new Framemaster program and do not see any advantages over the old. Moreover you have to log in to get any frames to use and Roboform does not recognize the login so I have to remember the login details. With all the passwrods, etc, I have that is one big pain making the new program something to steer clear of and tell my friends too. Sorry but you sprung this whole thing on your users with little or no warning.



Hello sinecure99,

We assume you mean Photo Frame Show, and not FrameMaster (FrameMaster is another, competitive program)...

We are sorry to hear you are not happy with Photo Frame Show, however you do not point out an issue with the program itself (apart from having to log in in order to download frames). Is there a specific functionality or feature within the program you are having issues with that we can help resolve?

The new AIR version has more features than the standard (old) version (such as multi-frame compilations (collages), adding text, graphics, background, etc.), improved interface, as well as a more advanced and faster technology which offers a higher level of user experience.

Regarding Roboform (password manager) not saving your login/password info:

This is not related to the program (Photo Frame Show) itself.

It actually seems related to Roboform. We cannot know why Roboform doesn't succesfully manage to save your login/password data.

However, we did try Roboform ourselves and where able to successfully save login/password data of a test account.

Could it be that you do not have an updated version of the program? Did you contact Roboform about this matter?

You could try directing your inquiry to Roboform to see if they can assist you with this 'password management' matter and if anything, we will more than gladly help.


Thank you
The Photo Frame Show Team

[Buck]

You can use roboform to save your login and password. You just can't use it to login automatically. You can access the passcard you create from your toolbar, the taskbar icon, or a safenote. All three will work . Just type in the information manually. :D
I was having the same problem as you but where there is a will there is a way! ;)

Hope everything works out OK for you.

zbuckone

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